Have MenuCalc Questions? Our FAQ Can Help

Have questions about MenuCalc®? Our website is rich with information, but some things may be tough to locate. Here’s where you’ll find easily accessible answers to the most common questions our clients ask us.

Where does MenuCalc’s nutritional data come from?

MenuCalc’s database is compiled by the latest USDA Nutrient Database for Standard Reference.The USDA’s Nutrient Data Laboratory is the foundation for most food and nutrition databases in the United States and is used in food policy, research, and nutrition monitoring. MenuCalc’s method of analysis by database has been approved by the FDA for determining nutrient content.

How much does MenuCalc cost?

We offer access to the leading online nutritional analysis software at three different price levels. Whether you’re looking to analyze a handful of recipes or revitalize your entire menu, MenuCalc has a plan to fit your restaurant’s needs. To find out if your restaurant qualifies for incentives or a custom package, please reach out to us directly.

How long will it take to learn how to use MenuCalc?

MenuCalc’s sophisticated online platform is intuitively designed to require little training so you can get started immediately. We’ve designed our software with guidance from restaurant users like you to make MenuCalc a valuable time-saver for your business. Check out our video demos to see just how user-friendly our software is.

I’m stuck trying to input a recipe. What do I do?

As a first step, look for the buttons, which we have included in the platform to help guide you through every step of the process. If you’re still stuck, our expert staff is ready and willing to help with any questions that arise. Interested in mastering more advanced functions of the MenuCalc software? Sign up for one of our free weekly webinars to take your nutritional analysis game to the next level.

I can’t find an ingredient in the database. Can I add my own?

MenuCalc’s database may not have a unique supplier ingredient that your restaurant loves. Don’t worry—you can easily add in your own ingredients by using our handy “My Ingredient Add” tool. Watch this process in action with our video demo.

Is MenuCalc a better investment than using a laboratory?

The bottom line: nutritional analysis by calculation (using MenuCalc’s online software) is more cost-effective, time-saving, and accurate than laboratory chemical analysis. It’s a far better investment of your time and resources.

Here’s why: Chemical analysis performed in a lab involves incinerating food samples to determine nutrient content. You must test multiple samples of a food to establish an average, and these additional tests can be very costly. However, analysis via calculation involves taking already-analyzed ingredients and scaling their nutrient values—producing a final nutrient average that’s based on detailed averages instead of inconsistent sample variation.

MenuCalc uses this database-grounded approach to nutrition analysis, and is trusted by small and large restaurants alike for analysis accuracy, ease of use, cost effectiveness, and instant turnaround.

Can MenuCalc help me with menu labeling compliance?

MenuCalc’s expert staff is well versed in menu labeling laws and are happy to assist you in becoming compliant. We have experience advising both independent and chain/franchise owned restaurants on how to comply with regional and national menu regulations. To learn more about the laws your restaurant location may fall under, refer to our discussion on Laws and Regulations.

Are my MenuCalc recipes confidential?

All customer recipes are protected by our confidentiality agreement. We will never share or give access to your recipes without your explicit consent. If you take advantage of our expert consulting services in order to have MenuCalc staff complete nutritional analysis or evaluation on your behalf, you can be sure that your recipes and ingredients will be kept confidential and only discussed within the scope of your project between MenuCalc’s Registered Dietitians and consultants. Our system is airtight, and we are proud to offer such a high level of security for your prized menu items.

What security does MenuCalc provide for my account data?

Similar to online banking or web-based credit card transactions, MenuCalc adheres to the highest security measures on the web to qualify for PCI-compliance and to ensure that user information is secured. MenuCalc’s databases are located on a dedicated server that performs daily back-ups within Time Warner Telecom’s secure commercial web hosting facility. If at any time you suspect fraudulent activity on your account, please contact us immediately.

Do I need to download software/database updates?

At MenuCalc, we value your time and promise to help you maximize it. With our online nutritional analysis software, there are no installation, download, or patch updating procedures. Your account populates with the very latest features and database additions each time you sign in. MenuCalc members are automatically notified by homepage notifications when additional data sets are incorporated.

Still curious about MenuCalc and our revolutionary software, or have a question that wasn’t answered? Connect with us today to learn even more.

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